Terms of Service
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1. Acceptance of Terms
By accessing and using EncontrarNow ("the Platform," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
EncontrarNow is a multi-vendor marketplace platform that connects businesses with customers. We provide the infrastructure for vendors to list products and services, and for customers to discover and purchase them.
3. User Accounts
3.1 Account Creation
You must create an account to use certain features of our platform. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibilities
- Provide accurate and complete information
- Keep your account information updated
- Maintain the security of your password
- Notify us immediately of any unauthorized use
4. Vendor Terms
4.1 Vendor Responsibilities
As a vendor on our platform, you agree to:
- Provide accurate product descriptions and pricing
- Fulfill orders in a timely manner
- Provide customer service to your buyers
- Comply with all applicable laws and regulations
4.2 Commission and Fees
EncontrarNow charges a commission on sales made through the platform. Current fee structures are available in your vendor dashboard.
5. Customer Terms
5.1 Purchasing
When you make a purchase, you are entering into a contract directly with the vendor. EncontrarNow facilitates the transaction but is not a party to the sale.
5.2 Returns and Refunds
Return and refund policies are set by individual vendors. Please review the vendor's policy before making a purchase.
6. Prohibited Uses
You may not use our platform to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Sell illegal, harmful, or prohibited items
- Engage in fraudulent activities
- Spam or harass other users
- Interfere with the platform's operation
7. Intellectual Property
The EncontrarNow platform, including its design, functionality, and content, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our platform without permission.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Disclaimers
EncontrarNow is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any content on the platform.
10. Limitation of Liability
EncontrarNow shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the platform.
11. Termination
We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason at our discretion.
12. Changes to Terms
We may update these terms from time to time. We will notify users of significant changes and your continued use of the platform constitutes acceptance of the updated terms.
13. Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: legal@encontrarnow.cl
Address: 123 Marketplace Street, Business District, City 12345
Phone: +1 (234) 567-890